SHIPPING

Heffel is pleased to provide assistance in arranging the packing and shipment of your recent purchase(s). Following the sale, you will receive an e-mail with your purchase invoice(s) as well as a Shipping Authorization Form for Property for your completion and submission. The shipping form can also be submitted online here.

Heffel provides professional guidance with regards to shipping for the convenience of the Buyer, but does not operate a full-service fine art packing and shipping business.

SHIPPING OPTIONS

Consolidated Shipments (to your local Heffel office)

Heffel offers safe and economical consolidated shipments between our offices via a third-party fine art carrier. For our current consolidated packing and shipping rates, please see the Shipping Authorization Form for Property.

For your convenience, our Shipping Calculator generates estimates for consolidated shipments of Lots currently offered through our Online Auction and Private Sale. To calculate the shipping estimate for a particular Lot, please visit the Lot details page and click Shipping Calculator.

Direct Shipments (right to your door)

We can assist with coordinating direct shipments using a Heffel-approved third-party carrier. To request a direct shipment for your purchase, please complete and send a Shipping Authorization Form for Property. The form can also be submitted online here . A member of our team will be in touch with you to make the necessary arrangements.

LOCAL PICKUP

Once your purchase has been paid in-full, it can be collected from the appropriate Heffel location anytime during our regular office hours. If you are unable to collect your Lot in person, you can authorize the release of your property to a third party. To do so, we require a completed and signed Shipping Authorization Form for Property with the name of the authorized party. The form can also be submitted online here.

TAXES

Taxes are applied to all purchases based on the jurisdiction in which the Property is released to the Property Owner or an authorized third party. For example, if your billing address is in Vancouver, but a third party collects the Property from our Toronto office, Ontario sales taxes will be applied to your invoice.

INTERNATIONAL SHIPMENTS

In certain cases, artwork may be subject to the Cultural Property Export and Import Act (Canada) and compliance with the provisions of said act is the sole responsibility of the Property Owner. Heffel can assist in the preparation of the necessary customs documents and permits to ensure the safe and efficient delivery of artworks being shipped internationally.

Have questions? We’re here to help.

Send us a e-mail and a member of our team will get back to you.

You can also call us at 1-888-818-6505.